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Shipping and Payments

BuyDeus - Shipping

 

Is BuyDeus.com Legit?

BuyDeus.com is an official reseller of Deus Medical.
Go to Verify Partner to authenticate us and enter BuyDeus.com or our email: [email protected]

Are Discounts Available?

Get a 4 Euro discount coupon for any review you leave us on Trustpilot regarding our product/customer service. Once you are done writing it, please email us at [email protected] with your review link to get your free 4 Euro coupon!

Trustpilot page: Buydeus Reviews | Read Customer Service Reviews of buydeus.com (trustpilot.com)

EDIT: we were removed from Trustpilot so it is no longer available.

Please monitor our site closely from time to time for special offers.

What Payment Methods Do You Accept?

Currently, we accept Bitcoin (BTC) and other leading cryptocurrencies, SEPA bank transfers, Credit cards,  Transferwise, eCheck, IDeal and more

Where Do You Ship From?

We send from the European Union (EU).

What are Your Shipping Fees?

The shipping price to Europe is 20 Euros, while to the rest of the world, it is 26 Euros.

Delivery Conditions

We ship all packages Stealthly by default. Tracking is also provided.

The most suitable courier depending on your geographical location will be automatically chosen by us upon order and payment confirmation.

How long until payment is received?

  • Bitcoin and Cryptocurrencies payment is verified at most up to several hours, some require you to send us a transaction ID.
  • Transferwise (Wise) around 1-3 days
  • SEPA bank transfer around 1-3 days.
  • Billpay takes Ca. a week (your bank transfer should show how long it will take us to get the payment)
  • Cashapp takes around 2 days.

How soon Do you Ship After Payment?

Usually, We ship within 3-5  workdays after payment is received.

How Long Until I Receive My Package And Is Tracking Available?

Tracking is provided with every sent package. Delivery depends upon the geographical location.

EU countries- delivery is usually up to a maximum of 20 days.

Rest of the world incl USA/CA usually maximum up to 21 days

more detailed statistics:

  • Germany, Netherlands, Denmark, Finland, Latvia, Slovakia, Hungary (7-10 days)
  • Italy, Austria, Slovakia, Spain, France, Sweden, Belgium, Czech Republic, Switzerland (10-14 days)
  • Romania, Bulgaria, Greece, Croatia (14 days)
  • Canada, Norway, Slovenia, Portugal (17 days)
  • USA, Greece (15-21 days)
  •  New Zealand, Saudi Arabia (21-30 days)
  • Sweden, UK, Ireland (12-21 days)

Please allow small delays to though the COVID-19 pandemic and related supply chain issues.

What Is Your Reshipping Policy In Case Of Damage/loss/confiscation?

My address was wrong/my post office made a mistake/ my Parcel is being returned to you

SEIZED:

If the product is seized missing or damaged, you will be asked to provide sufficient evidence. Do not throw away the parcel/s received from us, nor the letter and envelope you received from customs in case of a seizure. Upon confirming your evidence we will reship once, free of charge.

LOST:

if the parcel is not delivered within 75 days (USA, elsewhere) and 45 days (EU) of the dispatch date, and no visible tracking progress has occurred lately. we will confirm it and reship once free of charge.

All returning packages are deemed as LOST. Due to the nature of our business, it is not so easy to receive parcels back and only a small percentage of them eventually return after months.

If the cause is found to be our fault by sending it to the wrong address, we will reship once free of charge. On the other hand, if the customer has provided a wrong address, did not collect the package in time, or had issues with their local post office,  we will reship once upon payment of 60% of the total order value (+ the original shipping fee), this does not apply to promos.


* Reshipping can occur only once and for those items you have originally paid for.

**We do not provide refunds. our reshipping policy replaces that.

We do not re-ship to the following countries:

  • Canada
  • New Zealand
  • Norway
  • Singapore, South Korea
  • Saudi Arabia
  • countries in Africa
  • countries in South America
  • countries in the Middle East
  • Israel
  • UAE

Which countries you do not ship to?

  • China
  • India
  • Australia